Great service. Prompt and seamless. A pipe leek was diagnosed and fixed in no time. A professional approach with a heavy sprinkle of customer care.

They came out next day and fixed our hot water straight away. Very reasonable price, friendly and efficient, would 100% recommend and we will use them again next time we need a plumber.

⭐⭐⭐⭐⭐ Response Plumbing Ashford.

I've used Richard at Response Plumbing on a number of occasions now, and every single time he has been completely straightforward and transparent when it comes to costs. There are no nasty surprises, no hidden extras, just honest, upfront pricing from the outset.

What really sets Richard apart is his work ethic and communication. He keeps you informed every step of the way, turns up when he says he will, and takes real pride in the quality of his work. In a trade where you can sometimes feel left in the dark, that level of reliability is genuinely refreshing.

Yes, on the surface his rates may appear higher than some other options out there but don't let that put you off. When you look at the whole package, the quality of the workmanship, the reliability, the clear communication, and above all the trust, the value speaks for itself.

At the end of the day, trust and communication are everything when it comes to letting a tradesman into your home. Richard ticks every box. I wouldn't hesitate to recommend him to anyone looking for a Bathroom works or general plumbing . Brilliant service every time.

Richard arrived promptly to review what new pipeworkwork was needed following a substantial leak from the shower in one of the bathrooms. He was able to fit new piping immediately and will return again to fit a new control valve and check all in good order once all the building repairs have been concluded in a few weeks.
He and his colleague were polite, friendly and worked efficiently as always. The cost of the work was reasonable in line with what was expected.

Richard and his team at Response Plumbing were fantastic from start to finish. What began as a small bathroom refurbishment became a much bigger project when we decided to remove a wall and combine the separate toilet and bathroom into one space. Richard immediately saw the potential and had the vision and experience to guide us towards a far more functional layout that has completely transformed the room.

The standard of workmanship throughout was excellent and the whole team were professional, courteous, tidy and incredibly considerate to have around the house over several weeks. Communication was always clear and they were consistently helpful, patient and solution-focused whenever decisions or adjustments came up.

They also managed to make the whole experience much less stressful with their friendly nature and good humour. It genuinely felt like they cared about getting the best possible result rather than simply finishing the job quickly.

We are absolutely delighted with the finished bathroom and would highly recommend Response Plumbing to anyone looking for high quality work and a team you can genuinely trust.

Response was quick, for a non urgent job, they came the next day. I had used the same person previously and was pleased that the efficiency was the same. I also like the follow up message checking that all is well. I have recommended to others.

Very impressed with all aspects

Really good work and resolved many issues in a prompt manner and we’re quick response to get us booked in. Would highly recommend!

Richard done a great emergency job at my mother's house all for a very reasonable cost. Highly recommend